TMX Concert-goers leaving Beyoncé's Atlanta show in the early morning hours of July 15 were injured at a MARTA station MARTA officials tell PEOPLE that 11 people were injured, including one with a broken ankle, after a person screamed in reaction to a bug The escalator in the station reportedly malfunctioned, causing passengers to topple over each other, leading to injury Warning: This story includes a photo of one of the injuries sustained by a concert-goer. The picture features blood. Beyoncéconcert-goers had a terrifying end to their evening on the final night of the singer'sCowboy CartertourAtlanta shows. In the early morning hours of Tuesday, July 15, crowds of people leaving the Mercedes-Benz Stadium took the Metropolitan Atlanta Rapid Transit Authority (MARTA) to get home. But at the Vine City station, an incident caused mass injuries. "Just after midnight on Tuesday, July 15, 11 people leaving the Beyoncé concert at Mercedes-Benz Stadium in downtown Atlanta were injured on an escalator at Vine City Station," Stephany Fisher, sr. director of communications for MARTA, tells PEOPLE. "One person suffered a broken ankle, seven people were transported to the hospital with cuts and scrapes, and one person declined transport. Two people requested medical assistance after reaching their destinations." TMX According to Fisher, MARTA Police who were on the scene reported that "a person began screaming and running, causing a stampede on the escalator that caused it to temporarily speed up and then stop suddenly." Fisher adds that the escalator has since been barricaded, and that both MARTA and the escalator's manufacturer, Schindler, are investigating the situation.MARTA police chief Scott Kreher told11Alivethat the person who reportedly started the stampede was actually a 10-year-old girl who observed a cockroach or "Palmetto bug." TMX "There was someone who started to scream outside of the station. She was startled by a bug outside, outside the large crowd," acting CEO Rhonda Allen told the MARTA board on July 17, 11Alive reported. When asked about this claim, Fisher tells PEOPLE, "MARTA Police on scene said there was a scream, and witnesses said the person who screamed was reacting to an insect. I believe there's also video on TikTok of a woman claiming it was a 10-year-old relative who screamed when she saw a bug." TMX Video footage captured from the alarming event shows the escalator lurching forward, causing people to topple over one another as the crowd screamed. People were then seen being helped off the ground by fellow concert-goers. "It just created a whole entire slide full of people," student Jacobi Edwards toldFox 5. "It just started tumbling — people just tumbling on each other. It was crazy, it was chaotic." The PEOPLE Appis now available in the Apple App Store! Download it now for the most binge-worthy celeb content, exclusive video clips, astrology updates and more! 11Alivereported that an inspection certificate posted on the same escalator showed that it is set to expire next month. The escalator's manufacturer, Schindler, released a statement following the incident. "We are aware of the incident that occurred following the conclusion of a nearby concert on an escalator at Vine City Station, stemming from a sudden crowd surge/stampede," the company told 11Alive in a statement. "We extend our sympathies to the passengers who were injured. We take the safety of the riding public seriously and are committed to working closely with MARTA, Vine City Station personnel, and local authorities to fully investigate and determine the cause of the incident. At this time, we have no verified information as to the cause and it would be inappropriate to speculate." PEOPLE has reached out to Schindler for comment on the incident. Read the original article onPeople